[Transfers] How Do I Book Airport Ground Transportation to the Resort?
Essential Steps for Securing Your Transfer and Understanding Zone Requirements
Step 1: Gather your information
Before booking, locate the following:
- Trip Details document — log in to your account and download the Trip Details for your confirmed booking. This document contains all transportation requirements specific to your resort, including whether complimentary transfers apply or a taxi is required.
- Full flight itinerary — arrival and departure times, flight numbers, and any companion flight details.
Step 2: Book your transfer
Log in to the Fit Bodies website and select Transfers from the dropdown menu under your profile icon.
Transfer type — know before you book
Your Trip Details will specify which transfer type applies to your resort:
| Transfer type | What it means |
|---|---|
| Complimentary transfer | Provided by the resort at no cost. Requires all guests in your party to travel on the exact same flight itinerary. |
| Amstar transfer | Booked through Fit Bodies. Shared transfers may stop at other resorts en route. Private transfers are non-stop. |
| Taxi required | Some resorts are best served by immediate taxi from the airport. Your Trip Details will indicate this. |
Troubleshooting and support
Fit Bodies works with Amstar as our transfer partner but does not manage the transfer service directly.
- For issues during booking or travel, email transfers@fitbodiesinc.com
- For multi-resort trips requiring transfers between properties, email erica@fitbodiesinc.com
- Fit Bodies is not responsible for outcomes or service provided directly by Amstar or any third-party transfer provider